That's My AI

Grovita Privacy Policy

Grovita ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website, services, and courses (collectively referred to as the'Service').

By using the Service, you agree to the terms of this Privacy Policy.


1. Information We Collect

a) Certification Programs

Data required for course enrollment, progress tracking, certification, and payment processing.

b) Personal Information

  • Contact Information: Name, email address (collected during account creation or course enrollment).
  • Account Information: Login credentials for authentication purposes (we do not store passwords).
  • Payment Information: Billing address and transaction details (processed securely by third-party payment processors; we do not store full payment details).
  • Course Information: Progress tracking, exam results, and certifications.
  • Browsing Information: Usage data on the Grovita platform, including pages visited, searches, and tools accessed.

c) Automatically Collected Information

  • Cookies and Tracking Technologies: Used to track preferences, improve user experience, and gather analytics. See Section 8 for details.
  • Device and Usage Data: IP address, browser type, operating system, and interaction data (e.g., time spent on the Service).

2. How We Use Your Information

a) Certification Programs

  • Course Enrollment and Access: Facilitate course registration and provide access to materials.
  • Progress Tracking and Certification: Track your progress and issue certificates upon course completion.

b) Service Improvements

Improve course offerings and platform functionality by analyzing usage patterns.

c) Customer Support

Respond to queries, complaints, or service requests.

d) Marketing and Communication

With your consent, we may use your contact information to send promotional materials, updates about new courses, or special offers. You can opt out at any time by clicking the unsubscribe link in our emails or contacting us at support@grovita.in.

e) Legal Compliance

Comply with legal obligations, enforce our Terms and Conditions, and protect our rights or the safety of our users.


3. Sharing Your Information

a) Service Providers

  • Payment Processors: Secure transaction handling (e.g., Razorpay).
  • Analytics Providers: Tools like Google Analytics help improve the platform's performance.

b) Legal Obligations

We may disclose your information if required by law or in response to legal processes, such as a subpoena, court order, or government request.


4. International Data Transfers

Your information may be transferred to, and processed in, countries outside of your residence. These countries may not provide the same level of data protection as your home country.

For EU users, we ensure compliance with GDPR by using data protection safeguards like Standard Contractual Clauses (SCCs).


5. Data Retention

  • Account Information: Retained as long as your account remains active.
  • Course Data: Retained to provide access to materials and issue certificates. Certification data may be retained indefinitely for verification purposes.
  • Browsing Data: Retained for 12 months from your last interaction.

You can request data deletion by contacting us at support@grovita.in, subject to our legal obligations to retain certain data.


6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data. These rights are detailed below:


a) For EU Users (GDPR Compliance)

  • Right of Access: You can request a copy of the personal information we hold about you.
  • Right of Rectification: You can request that we correct any inaccurate or incomplete information.
  • Right of Erasure: You can request that we delete your personal information under certain conditions.
  • Right to Object: You can object to the processing of your data for direct marketing purposes.
  • Right to Data Portability: You can request that your data be provided in a structured, commonly used format.

b) For California Users (CCPA Compliance)

  • Right to Know: You can request information about the categories and specific pieces of personal data we have collected about you.
  • Right to Delete: You can request that we delete your personal information, subject to certain legal exceptions.
  • Right to Opt-Out: You have the right to opt out of the sale of your personal information. Note: Grovita does not sell personal information.

c) For Indian Users (IT Act and DPDP Act)

  • Right of Access: Request a copy of your personal data.
  • Right to Rectify: Correct inaccuracies in your data.
  • Right to Erase: Request deletion of your personal data, except where required for legal purposes.
  • Right to Withdraw Consent: Withdraw consent for the collection or processing of your personal information at any time.

To exercise any of these rights, please contact us at support@grovita.in.


12. Contact Us

For questions or concerns about this Privacy Policy, please contact us: