That's My AI

Privacy Policy

Effective Date: 25 June, 2025

Grovita, a platform owned and operated by its founding entity (hereinafter referred to as “we,” “our,” or “us”), is committed to protecting the privacy of individuals who access, browse, register for, or engage with our website, mock tests, AI-powered learning systems, and related educational services (collectively, the “Platform”). This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your personal information.

1. Scope

This Policy applies to all users of the Platform, including students, parents, educators, and institutional partners. It does not cover third-party websites or services linked to or integrated with our Platform. We are not responsible for the privacy practices of any such external entities.

2. Information We Collect

We collect only the data necessary to provide and improve our services:

  • Name, phone number, and email (provided at sign-up)
  • Account metadata
  • Exam-related inputs (e.g., selected subjects, goals)
  • Performance data (responses, time spent, accuracy)
  • Device identifiers and IP address for fraud detection
  • Transaction details processed through third-party gateways

3. Consent and Your Choices

By using the Platform, you consent to our collection and use of your data in accordance with this Policy. You may revoke consent or opt out of communications at any time by contacting us.

4. Cookies and Tracking

We may use cookies, pixels, or analytics tools to improve user experience, detect technical issues, and analyze usage patterns. You can manage or disable cookies through your browser settings.

5. How We Use Your Data

Your data helps us deliver personalized, AI-enhanced learning experiences:

  • To recommend practice questions and assessments tailored to you
  • To show real-time analytics and performance reports
  • To power AI tutor suggestions and dashboard insights
  • To send service announcements or updates
  • To enable secure login and payment operations

6. Institutional Use of Student Data

If you access our Platform through a coaching center, school, or educational institution, certain administrators or educators may view your academic performance data solely for academic oversight. Your data is not shared with institutional partners for marketing or sales use.

7. Cross-Border Data Transfers

Our Platform may rely on third-party services hosted in jurisdictions outside your own, including cloud infrastructure or AI APIs. By using Grovita, you acknowledge and consent to the international transfer of your data where applicable.

8. Security of Your Data

We implement reasonable physical, technical, and administrative safeguards, including encrypted communication (HTTPS), access controls, and periodic system reviews to prevent unauthorized access or misuse of your information.

9. Data Breach Notification

In the event of a confirmed security breach that affects your personal data, we will notify affected users as soon as feasible and take appropriate remedial action in compliance with applicable data protection laws.

10. Data Retention

Your data is retained only as long as necessary to support our services or comply with legal requirements. You may request deletion of your personal data by contacting support.

11. Your Rights

You have the right to:

  • Request corrections to inaccurate information about your stored data
  • Delete your account and associated records upon request

12. Children’s Privacy

Our services are intended for students above age 13. We do not knowingly collect or retain personal information from children under 13 without verifiable parental consent. If you believe a child has submitted personal information, please contact us for immediate removal.

13. Grievance Redressal

In accordance with Indian law, if you have a grievance about the use or handling of your personal data, you may contact us on:

Email: support@grovita.in

Response Time: Within 15 working days

14. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of the updated policy.

15. Contact Us

For general questions or requests related to this Privacy Policy, contact us at: support@grovita.in